Ludia Forums

Shellfire bug

this famous bug happened to,do i keep playing or not ?

The game just moved me in right now and i didn’t get my prizes,please help

  1. I would suggest you contact support specifically (and yes, you get to wait; again!) on this. If you’ve defeated the Alpha, they’re going to give you manually the rewards. Well, the premium dragon card at the very least.

  2. I don’t understand the language so I have no clue where you are and whether the Alpha was defeated.

I was in the last stage in mysterious marchlands

A story bug then. This - well, something similar -happened to me in the Burning Barrens and I contacted them and avoiding playing at all on the map quests until they answered. That was 3-4 days avoiding the map quests, even the repeatables.

Well,the game moved me,so i’ll keep playing in the repeatable quests

Okay, do the repeatables then. And the dailies and the specials. When they contact you, they’ll send you the premium dragon card manually & you’ll be free to continue on the story.

Ok,thanks For the help

Think nothing of it :wink:

I’m sorry that happened, @itami. Our team is aware of this issue and they’re working on a fix. In the meantime, could you email your support key to our team here at


I did it yesterday,thanks !