Ludia Forums

Shop offer bug

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

Please fill in the following fields!

Bug Description: forever loading, not freezing tho

Area is was found in: shop section

How do you reproduce the bug:
Step 1- open shop
Step 2 - click any offer
(add more if needed)

How often does it happen: every 3-4 days

What type of device are you using: huawei p20 lite

Anything else? (add screenshots or additional information here)

i have to reinstall the game every now and then because when i click on any offer in the shop it loads forever. after reinstall it works a few days

Hey sunbeam, could you send an email with your support key attached, over to our support team at, along with a copy of your report, so our team can investigate?