Silver wheel mess up

Well this sucks I was doing the silver wheel but it glitches and never gave me my prize xiphactinus has this happen to anyone else

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Not to me personally. Best thing you can do is reach out to support at support+jurassicworld@ludia.com and don’t forget to add your support key when doing so.

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Did it say “available at level 10” or something similar? I have got that message 3 times at the silver wheel and then lost the creature. Didn’t @Sionsith screenshoot it once?

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Okay I will try that

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Oh yes the glitch happened to me last week.

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It literally just went through the normal process and no pop ups of level issues or anything just didn’t give me my reward a measly xiphactinus it wasn’t like it was the gold wheel and I am level 29 just last week I got a dolicr from that same wheel so I guess it was a glitch from the new update as I talked to support and they are helping me

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Yes I did this is what it looked like:

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