Ludia Forums

Social media link reward not redirecting

#1

Hello, so I switched phones and on the new one I am unable to receive social media cash rewards. I visit Twitter through Chrome and then click the link. That brings me to a screen with downloads for iOS and Android. I’m on Android Oreo.

Is there any solution?

Thank you in advance for all replies!

#2

Hey Mark0l, if you have the game downloaded on the new phone, you should have the option to launch the game via the app if you tap on the link. If you’re having trouble, our team would be happy to take a closer look and see what the issue could be. Could you email our support team here at support+forums@ludia.com with your support key and a screenshot of the screen you get redirected to when you tap on the link? Thanks!

#3

The one for twitter doesn’t work for me aswell, facebook does tho. Have you tried that?

#4

Thanks for a great tip! Unfortunately doesn’t work for me