Spend 3100 cash for epic incubator got nothing


#1

The app accidentally freezed when I bought the epic incubator and I had to close it and re open the app then the epic incubator disappeared


#2

I’m sorry dude, but nobody will help you. Support of this game never answers any question or problem.


#3

Think you need to spend at least 3100$ before thy Care … i tryed it same where game frose some times


#4

They answered me, ok, I asked for certain DNA that wasn’t in the incubator I bought, obv the DNA in the incubator you buy is random, but I tried anyway, but if you pay and got nothing they should fix it,


#5

Hey Tao_Wang, I’m sorry to hear about your issue with the in-game purchase. Can you contact our support team so they can provide you with further assistance? You can email them here at support+forums@ludia.com, it’ll also be helpful if you could include your Support Key in the email.