Ludia Forums

Still Cannot Login

After downloading 2.9.29 and 2.9.30 I’m still unable to login. John (from support) was nice enough to inform me that you’ve already sent me compensation even though you haven’t fixed my issue. Please someone help me fix this issue.

I’m sorry to hear that you are still having an issue with your login after updating the game, 400mass. If you haven’t already, could I ask you to create a follow-up with our support team, letting our team know that you are still having login trouble? Our team would be happy to try and help you once they receive your message.

Thanks!