Ludia Forums

Still haven't recieved rewards

#1

hey I still haven’t recieved any reward for the last tournament has anyone else

#2

Yup.

1 Like
#3

I feel so bad for you…only 3 Secodontosaurus DNA :frowning:

2 Likes
#4

I think we all have or the board would be neck deep in complaints. Are you sure you finished in a reward range or that you didn’t just miss them?

#5

Right? I only have 4500 dna for it. :frowning:

#6

ya I’m sure I’m over 3000 trophies and I always check my mailbox have yet to receive any

#7

Hey Stephan_Irwin, if you hadn’t already, could you contact our support team here at support+forums@ludia.com with your support key so our team can take a closer look? Thanks!

#8

hey srry what’s the support key

#9

I didn’t see you mention it so just in case - you need to click the top left button (that button that shows your player level) to view and receive the rewards. Anyway hope you receive them soon !