Ludia Forums

Storyline level taking runes then freezing

Hi, I was playing the storyline on the 5100 dragons, got to just one remaining enemy dragon on the final wave before my team was knocked out. I spent the 100 runes to continue but got an error message then the game froze so had to close the app and reopen it but the game still took the runes. Please can you advise me on how to get them back or what can be done about the issue. I find it disappointing that this issue has happened because I enjoy playing this game.

I’m sorry to hear that happened, Nightfury2. If you haven’t already, could you contact our support team here at with your support key so our team can make this right for you?