Ludia Forums

Strange email?

Has anyone got this email? Is it from Ludia?

Now that you’ve been promoted, it’s time to learn about some advanced features!

Reply to this message with @discobot start advanced tutorial to find out more about what you can do.

We invite you to keep getting involved – we enjoy having you around.

That’s odd. My guess is it’s some sort of spam. Don’t trust it unless you get an okay response from a moderator.

@Colin_Goodman I got the same mail earlier when I was new to the forums

Hey guys, this is just the forums bot telling you you’ve gained enough “XP” on the Ludia forums! It means you were active enough on here to deserve a Trust Level promotion. You can find more info on that here. :slight_smile:


Thank you.

1 Like

Don’t post your email on the forums

Ok I’m scared to be hacked

Hey Chin_Yean_Yee, are you having some issues with the game? If so, please do not hesitate to contact our support team here at, and our team would be happy to try and help you. If you have your support key, please include it in the email as well.