Stuck in loading screen


#1

Just 5 min ago I found a T-Rex so I’ve launch my drone and sadly blocked in loading screen infinitely , need to be fixed.
Reloading the game and he just disappeared!


#2

Hey there, Lian, I’m sorry to hear that this has happened; I know it must be frustrating, but our support team would be glad to take a look at your account and figure out how to avoid this sort of outcome in the future. Please contact them at support+forums@ludia.com, and if you can include your support key in the email that would really help us out.


#3

Yes just send the report yesterday