I went through this mess when I first downloaded the app, I’m assuming it fixed with the patch.
Yesterday I was able to play just fine, I got my event DNA max and closed it.
I try to open it today and it wont let me. I’ve tried all day and I’ve tried just about everything I can think of/find to fix it (every official support tip, uninstall/reinstall app, disconnecting phone, restarting phone, resetting router, etc.)
I contacted support but was sent a generic letter with unrelated links to fix problems i’m not having.
I hate that I am completely missing any chance to get DNA for today’s event (which is a rare dino) and i’m not sure why it is not working. (App is working fine for others that are using the same connections as myself)
Any help is appreciated.