Suddenly game stopped working

My game stop work it says time to tracking server out, or some like that i deleted data and catche and download again and now when I go to the game it says this
“Download error either the memory is full or the internet connection is lost”
and after 3. Try, app just get off
Note. Still have 77 gb from my 128 gb storage free, internet connection is strong as always
I really don’t know what is wrong

Hey there, Lucky14. Could you please try restarting your device to see if that helps resolve the issue?

that didnt work

Hey Lucky14, could I ask you to please email our support team at support+forums@ludia.com so our team can take a look at this? If you could include a screenshot of the message you’re receiving as well. It’d really help our team out.

Thanks!

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