Ludia Forums

Support chat

Ludia really put out the support chat from game…

I can still access support chat in game.

Assuming that’s what u meant. Not sure what u meant by “put out the support chat”.

I don’t have the Option Since today

Iv updated and I have it?

Is it just not working or is it completely gone ?

Settings>help and info>help and support. What step do u not have

Hey there, @Dave86, I’m not sure what has happened in your game but our support team would be glad to take a closer look! Reach out to them at support+alive@ludia.com, and if you can include your support key as well as any relevant screenshots of what you’re seeing - or not seeing - in your game we would really appreciate it!