Yes, I got marked as a Cheater account by JWA anti-cheat bot. But hear out my story. It happened because of a buggy VPN app on my phone and not because I cheated or spoofed. The VPN had established connection to a different location server while my network showed somewhere else. I have no way to prove my innocence but I really love this game and decided to live with the consequences. The consequences for 2nd time ban (1 day temporary ban for 1st timers) :-
- 3 day temporary ban and forever marked as Cheater
- Removed from Leaderboard (THAT MEANS YOU EARN NOTHING FOR PARTICIPATING IN TOURNAMENTS & supporting your alliance)
- Loss of support (REALLY?!)
My account is a very regular one with no abnormal levels of dinos, cash or coins and it is not even maxed out to level 20. After my ban got over I faced all consequences. I got matched with actual trolls I guess with dinos 3 levels above mine and fully boosted whereas my entire team didn’t sport one. I got nothing for participating in tournaments. Matchmaking took ages. And yes LOSS OF SUPPORT.
I feel this is a bit too harsh. It’s a major blow already to be removed from Leaderboards and not earn any Tournament rewards, just for the sake of teaching us a lesson and 2nd time ban. Not being able to earn tournament rewards should be temporary and not permanent. JWA Ludia game could be a bit more lenient. But loss of support too??!
I mean come on. Yes it is entirely my fault that I got booked so stupidly for VPN troubles. But this has become unbearable. I DO NOT GET ANY MATCHMAKING RESULTS NOW AND GET THE SUGGESTION TO FIGHT THE AI (JWAbattlebot). All the time.
I did make a mistake of not being more careful. I accept the results. I do not own any high level dinos or boosted ones to cause trouble to other players. I realize that people hold rightful greviences against actual cheaters who notoriously flood the community. But I feel Ludia could atleast still provide the support.
I’m facing matchmaking issues and have no where else to ask. Please.