Ludia Forums

Support working during weekend?

Hi, is there any chance that my ticket ID 791512 will get solved soon so I can still have a shot Stu this event? Last message I received was an automatic message 2 days ago saying that the influx of tickets was large

Hello Ahpoiseh, our support team should be able to respond to you within 1-3 business days. Their working hours are listed in our FAQ: https://ludia.helpshift.com/a/jurassic-world-alive/?s=hot-topics&f=how-can-i-reach-support&l=en
Thank you for your patience!