Ludia Forums

Switching SIM cards


So I’m on holiday visiting family in the US (I live in the UK) and I usually switch SIM cards so I can make calls etc. while abroad. Will doing this make me lose all my progress in the game? Thanks so much!


Hey Linaleigh, thanks for writing in! If your game is connected to either a Facebook or Google Play store account, and you don’t disconnect your device from those accounts, you should be able to access your progress.

If you are having issues, you can contact our support team here, with your support key included in the email.