Jurassic World Alive do you know why it takes so long to get a reward from the taptapjoy support? (Hard cash) it takes about 4-5 mails somethimes before they actually review your question. And when they read your question, 99% of the time they give you a reply with more proof you have to submit, and false information, like we see its already resolved… while your hard cash did not increase. Same for the scratchmania reward… i send them a sshot of everything they asked… but ofcourse from gratorama because that is the site you guys redirect to when you press earn 2464 hard cash… they tell me its not gratoramq but they need proof of scratchmania… games i have completed more than a week ago like: pop slots where i did submit a ticket for, but not getting any answer from… while new tickets are getting response after a day. I have to tell you, its getting frustrating. Im waiting for rewards of an amount of ± 4000 hard cash. But im getting tired of all the mailing, and not getting forward at all.
My account: Thomasvd1337 #6511
Last mail to support taptap:
Did not get any hard cash:
- 156 for finish board kings level 2 (cash did not increase)
- 308 for finish island 3 in pirate kings (cash did not increase)
- 560 for pop slots lvl 18 (still pending case; 12370396
- 2464 for scratchmania aka gratorama (still pending case: 12391984) i gave proof of gratorama, you want scratchmania, but your reward sends me to gratorama???
- 952 for reach castle lvl 11 lords mobile (still pending case: 12393070)
- 952 for rakuten kabo, bought an ebook…
This should be about it… im not completing any more offers… to much hussle to get any rewards…
Total cash still needed: 5392
But im tired of all the mailing and not getting any progress at all… are these rewards real? Or its a fake? You better remove it from your game or search another partner.
A minute ago i got an email again:
We’ve looked into your support request, and we’re happy to let you know that you’ve actually already been awarded for the “Finish Island 3 in Pirate Kings ” offer in Jurassic World™ Alive !
But again, no cash increase…