Ludia Forums

Technical issue

Hello, I’m player #9218 and alter the last update I can no longer acess the game. connection error appears (10029)
I am using the Wi-Fi in my house that is working normally.
I need support. Please.
Tks
Player name Pedro

Welcome to the forums, @Pedro! Could you try forgetting the WiFi network on your device then reconnect to it and see if that helps?

If you’re still unable to log in after doing that, our support team would be glad to provide additional troubleshooting steps. Don’t hesitate to reach out to them at support+forums@ludia.com. Thank you!