Hello, support team!
It has been more than a month that I am unable to enter the game.
When I entered the game I only received this image (image attached)
Can you please let me know if my account is either temporarily banned or permanently banned?
If it’s temporary, how long can I get back to the game? And if it’s permanently banned, why don’t I get the notice.
Please let me know, so I don’t have to wait anymore. Thank you very much!!!