Your system is auto-hiding posts for review. Nobody seems to know what the criteria is, but it is hidden, and we get notified… then that’s all we hear about it.
Perhaps you could notify us automatically when it is: Approved and posted, or if it is not approved, a notification that it is not approved and WHY it was not approved.
As it stands, you instantly notify us that it’s hidden for review, then no further update. These can be automatic responses.
Hiding it triggers a notification. I’m sure on the reviewers end there is an Approve button, when that is clicked you can also trigger a notification and it would be greatly appreciated.
If you click a “not approved” button, it can trigger a section for you to enter your reason, then click ok, and auto notify that it wasn’t approved and the reason you wrote (or even chose from a drop down).
At least then people know, and can then be aware of what it is that you guys are looking for in people’s posts. If it’s language, you can always turn on your language filter and replace specific words with preferred words.