Ludia Forums

This comes up when I try to enter the game😭

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Same. I even tried restarting my phone and still, I receive the same message.
Update: restarted & turned on and off my phone now and still, nothing; and I wanted to get my daily gems :sob:

Sounds like everyone is having trouble after the new notification that new people were available.

Yes same unable to launch the game.
Getting the loading symbols but it never connects and we are given that exact error code.

I tried that too, still doesn’t work…

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Same! I was in this morning but now it’s not working :sob:

Several of us are having issues with the app not loading right now. Can you give us a status update? Does this mean new content is being rolled out? :pray:t2::crossed_fingers:t2: Thank you!!

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Hey @Shauna_Ann, the team is aware of this and they’re looking into it. Your patience is appreciated!

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I thought it was only me :pleading_face:

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Thank you for the reply!

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https://forum.ludia.com/t/news-lovelink-log-in-issues-september-25-2020/150003/2

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I have the same problem