Ludia Forums

This glitch keeps bothering me

ive been waiting for 15 mins and this was still on my screen

Hate to be the one to say it, but have you restarted the app or better yet restarted your phone? More often than not, that will be the problem. Or is your wifi still connected but you are out of range?

well i had restarted it

my phone to be exact

well if i had to restart the app and i logged in my google or facebook acc my progress would be saved right?

Yes. Have you tried reaching out to Ludia Support? They should be able to help you.

i reset the app nothing happened

howd i reach to ludia support?

Give the app permission to access your location and then reboot your device

Hey Dalbert_Halim, our FAQ here has some troubleshooting for GPS connection issues that might help:

Please feel free to contact our support team at support+forums@ludia.com if you’re still having issues after trying the troubleshooting steps.

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thnx i can now play with ny bros

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so i was happily thinking that the glitch was gone but it isnt

im currently fixing it

ill try agian