Ludia Forums

Too late to report a glitch?

About a week or so ago, I was playing the game and it glitched when I finished a room in Explore mode - the game was flickering, and the little stepping stones leading to the boss kept glowing gold.

When I rebooted the game, I realized I had completed jumped a whole dungeon, skipping a boss and now I’m all the way at Haelphar. My toons are Lvl 8, going agaisnt mobs at lvl 11+

I didn’t know how to contact support back then, but I am so under powered that I’d like to go back to the rooms I missed to get that XP etc so I can progress through that content.

I don’t know if the devs can see when that glitch happened and move me back to that point (though I would hate to lose the progress I’ve made - but I haven’t spent any money on anything so the only thing I would lose is my time)

Try sending a message through the in game support

Hey Operacowboy, if you reach out to our team here at support+forums@ludia.com with your support key and more details on when this issue occurred, our team would be happy to take a closer look to try and assist you.