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Tournament error

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Bug Description:

Every time i want to play battles in the tournament it will search for an opponent for 5 minutes and eventually will give me an error schreen that says matchmaking failed
Area is was found in:

How do you reproduce the bug:
Step 1- press green battle button at tournaments
Step 2 - wait for 5 minutes and eventually get an error screen
(add more if needed)

How often does it happen: everytime

What type of device are you using: samsung galaxy a50

Anything else? (add screenshots or additional information here)

Same error, I’ve been waiting since forever for an answer from their support.

1 Like

Welcome to the forums, @JulianW! I’m sorry to hear about this. Our support team would be glad to have a closer look and provide assistance. If you haven’t already, please reach out and provide your support key to them at support+forums@ludia.com. Thank you for understanding.