Tournament not working

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

Please fill in the following fields!

Bug Description: Can’t play the tournament and it freezes up on the loading screen

Area is was found in: PvP

How do you reproduce the bug:
Step 1- enter tournament
Step 2 - try to battle
(add more if needed)

How often does it happen: every time. Even after refreshing multiple times

What type of device are you using: iOS

16 Likes

Hey @GhidorahRod56, sorry to hear you can’t play the tournament. :t_rex: Please send this info along with your support key to support+alive@ludia.com so we can check this out for you.

Thank you!

1 Like

Same here was working fine but now it just stopped.

2 Likes

This bug has spread to matchmaking as well - no battles are connecting. App refresh and device switching don’t fix the issue. This is on Android as well.

12 Likes

Tournament not working, PVP Battle not working either. (Android)

2 Likes

Same here.

2 Likes

Same. Cant get tournament or pvp matches going.

1 Like

No PvP for sure here

1 Like

Both the tournament and the regular arena stopped working.

1 Like

Same thing here. Just get’s stuck and freezes.

1 Like

Stuck on this screen infinitely…


device is iPhone 8

4 Likes

Hey all, thanks for the reports. We’ve let the team know.

12 Likes

Ah this again. Same thing happening to me

2 Likes

Cheers Breona! Appreciated.

2 Likes

Just here checking to see if someone else was having this issue

3 Likes

as usual that’s just made worse by the fact the cancel button’s worthless as well

5 Likes

Same problem here!!
No pvp, no tournament

Please fill in the following fields!

Bug Description: Can’t play the tournament and it freezes up on the loading screen

Area is was found in: PvP

How do you reproduce the bug:
Step 1- enter tournament or pvp
Step 2 - try to battle. Game frozes
(add more if needed)

How often does it happen: every time. Even after refreshing multiple times

What type of device are you using: iOS

5 Likes

Tournament is not working.

1 Like

Yeah tournament isn’t working no matter what I do to refresh app or restart phone. (iPhone 8)

3 Likes

Seeing the same thing.

1 Like