Ludia Forums

Transferring game - Android


One of my kids has made quite a lot of progress and made some purchases on this game on his Android tablet. Unfortunately the screen broke the other day, and I’m looking for a way to transfer his progress and purchases. He doesn’t have Facebook so no linked account. Is there any way to retrieve / transfer the data from his broken tablet?


Hey there, @Paul_Brownnutt, I’m sorry to hear that this happened! Our support team would be glad to do what they can to try and recover the data so reach out to them at If you can, include your child’s support key in the email as that would help speed up the process!