Treasure chest not appearing at all during hunt time


#1

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Bug Description: Treasure chests not appearing at all for me. They do for my friends in the same town but not me for the last 2 weeks.

Area is was found in: Emporia, Ks. USA

How do you reproduce the bug:
Step 1-
Step 2 -
(add more if needed)

How often does it happen: Every treasure chest hunt

What type of device are you using: Samsung Note 9

Anything else? (add screenshots or additional information here)


#2

Hey Chris_Boles, contact our team with more details of your location information so they can take a look and see if there’s an issue. Our team can be reached at support+forums@ludia.com, and make sure to include your support key in your email.


#3

Support key is removed

My location is removed