Ludia Forums

Trophy medal stuck

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

Please fill in the following fields!

Bug Description: During this tournament, the trophy medal points are stuck even if I loose or win the battle

Area is was found in: in the point screen after a tournament battle ended

How do you reproduce the bug:
Step 1- play a tournament match
Step 2 - in the final screen you can’t see the change in medal points
(add more if needed)

How often does it happen: it happened after I reach the medal point of 858, the last 3 matches didn’t gave the win or loss medal points

What type of device are you using:

Anything else? (add screenshots or additional information here)

Hey there, Kaus. If this happens again, please try closing and relaunching your game and see if the medal refreshes.