Ludia Forums

Trouble opening

Is anyone else having trouble opening the app?

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Yes, I am too. I was about to post here.

It just crashes over and over/black screen.

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Yep. Me three. :no_mouth:

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Was just about to post a new thread as well…
Is anyone having an issue with the game crashing? Also does anyone have any pointers to stop this? I tried rebooting my iPad but that didn’t work this time. @Ned @Keith Do you know of any issues?

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If it is all of us, we aren’t the problem side.

We have to wait for them to fix it.

Ditto, exact same…launch, black, off. Have reinstalled and rebooted, no joy.

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I’m definitely having a problem as well I can’t get into the game @Keith could you please check on this for us

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Yup I am in the same boat, tried rebooting phone and still nothing.

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yup. all my devices, all my accounts (my son and mine). All ios. Don’t know if that makes a difference.

Looking at the forums, looks like many of Ludia’s games are in trouble.

Game back on.

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Working again for me too.

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Hi everyone, the issue has been fixed, if anyone is still having issues connecting please contact support+jurassicworld@ludia.com

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still can’t open the app from Hong Kong