Ludia Forums

Trouble signing in?

#1

Is anyone having trouble signing in? It stalls at 16/24 …I deleted the data and cleared the cache and it still didnt help…What else can I do? It happened after doing a friendly battle

#2

I’m sorry to hear that you were having trouble signing into the game, @Stormi_Wolffe. Could you try changing the time zone setting on your device to either New York or Toronto and then relaunch the game? There are also some troubleshooting steps here that could help as well: Stuck on loaded screen of game?

If you’re still having problems after trying those steps, reach out to our support team here at support+forums@ludia.com, so our team can take a closer look.