Ludia Forums

Trying to buy the 4.99 pile of money


#1

Hi can anyone from the official game tell me why when I have 5.01 on my apple account it won’t let me buy the pile of money for 4.99? Thank you


#2

Hi there, Jessica_Hanson, I’m sorry to hear that you are having difficulty making an in-game purchase! One possible reason for this is that you do not have a valid method of payment synced with your Store. If this is not the case, however, please reach out to our support team at support+forums@ludia.com, and we will be glad to help you work this out. If you can, please include your support key in the e-mail as this helps us find you faster in our system.