Ludia Forums

Unable to load game

I’ve been unable to load up the game all day. Every time I try to open the app I get an error message saying “We are having trouble connecting to our servers. Please check your internet connection and try again. 10044”

My internet connection definitely works and Ive tried both mobile data and WiFi. I’ve tried forcing the app to stop and reloading, clearing the cache, restarting my phone, and even uninstalling and reinstalling the app. Nothing has made a difference so far.

I haven’t seen any other recent posts on here or elsewhere regarding login issues so I’m assuming it’s not a widespread problem or a server issue.

Does anyone know how to fix this?
Thanks in advance.

A post was merged into an existing topic: Game won’t load - so many bugs/problems