Unable to login to proper account


Hi, I noticed my friend was seeing dinos that I wasn’t despite being same place in game and physically so I logged into my account on her phone to see if it was a phone issue. I logged out and back into my phone but now she’s unable to log back into her account. I’m using ios and she’s on android. I logged in through the facebook connect originally, but her account is linked through google play. Even though she goes through google, the game is still logging her into my account and she no longer has access to her account.
Does anybody know how to resolve this issue? (She doesn’t know her support key as she didn’t even realize it existed until now)


9 posts were merged into an existing topic: I just lost all my dinosaurs and it somehow restarted the whole game all over again