Everytime I try it pops up an unknown error and sends me back to main screen asking me to login
I’m sorry that is happening, TehGewg. Do you have a screenshot of the error? Also, please make sure your game is updated to the latest version in the app store.
Could you please email our support team at firstname.lastname@example.org so our team can take a closer look?
I’m getting the same error very often.
Sorry to hear that, Smazork. If you haven’t contacted our support team yet at email@example.com, please do so. They’ll be happy to look into this!
Also getting the same error since yesterday afternoon. Sent a ticket. It’s frustrating because I was about to buy gems for the SH event and Vajra. But if I can’t play the game, I don’t see the point of spending money. If I can’t get in today I’m uninstalling for good.
I’m quite sorry for the trouble, Chris_Lontok. Rest assured our team will respond as soon as possible. Thank you so much for your patience.
Sent an email to support 2 days ago and haven’t heard anything back
Hi there TehGewg. I apologize for the wait time. Could you please send me a private message with your support key so I can take a look at your ticket status?
In the meantime, please refrain from sending another email before our team replies as that could reset your position in their queue. Thanks!