Ludia Forums

Unable to open the game stuck at loading 1/24

Is there any problem with Facebook login ? I’m facing this issue 3rd time. I reinstalled for the first 2 times it did the trick but now it’s not working stuck at 1/24
I still don’t understand why this won’t get fixed :frowning:

Hello Rohan_Boi. Our FAQ here provides the steps that can help. If you have any concerns, don’t hesitate to contact our support team at as they would be glad to help. Thank you!

Tried everything! I have sent a mail to the support team expecting a fast reply or resolve :frowning:

I’m sorry to hear that the steps didn’t work. Our team will get back to you as soon as they get your message. That being said, I cannot provide an exact time frame as messages are responded in the order they come in. Your patience is appreciated!

Events passing ! Is there any estimate time of when my problem is researched. It’s been a day already :frowning: