Ludia Forums

Unable to open the game stuck at loading 1/24

Is there any problem with Facebook login ? I’m facing this issue 3rd time. I reinstalled for the first 2 times it did the trick but now it’s not working stuck at 1/24
I still don’t understand why this won’t get fixed :frowning:

Hello Rohan_Boi. Our FAQ here provides the steps that can help. If you have any concerns, don’t hesitate to contact our support team at support+forums@ludia.com as they would be glad to help. Thank you!

Tried everything! I have sent a mail to the support team expecting a fast reply or resolve :frowning:

I’m sorry to hear that the steps didn’t work. Our team will get back to you as soon as they get your message. That being said, I cannot provide an exact time frame as messages are responded in the order they come in. Your patience is appreciated!

Events passing ! Is there any estimate time of when my problem is researched. It’s been a day already :frowning: