Unable to start 8 hour incubator

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

Please fill in the following fields!

Bug Description: Cannot start 8 hour incubator before opening all incubators that are available to open. Noticed since past 2 updates.

Area is was found in: battle

How do you reproduce the bug:
Step 1-
Step 2 -
(add more if needed)

How often does it happen: always

What type of device are you using: iPhone 13

Anything else? (add screenshots or additional information here)

Hi there YankeeRanger. Could you contact our support team at support+forums@ludia.com so they can check things out? You can include your support key.

Thanks!

Did you speed up an incubator amongst your 4 battle incubators? If that is the case you need to open the incubator you sped up before launching a new incubator.

1 Like

I will double check next time I speed up. Thanks for heads up.