Ludia Forums

Unclaimable reward

Hi since yesterday I’m having this issue: completed the task and then tried to claim the reward but keep getting this error message, and then the game restarts

Hello Nando,
I am sorry you are having issues. I would try exiting the game completely and then reopening it. If that does not work you can contact and they will be happy to assist you.

*note it can take a couple of business days to hear back. Please be patient.