Unjust Ludia

A few weeks ago I was given temporary expulsion, for allegedly “Using Hacks”, which is false, I can say without fear of being wrong that this time DO NOT use hacks …
I have tried to contact Ludia to tell them that there has been an error with my account. It has about 4 days, and they do not respond… they do not allow me to do battles, nor play in the tournament, it’s maddening that you have the truth and do not believe you …Help Pls…

It’s the weekend now and Ludia shuts down for that , so that’s put paid to anything being done to put this injustice right .