Dear Ludia. It’s been 1,5 year that you’ve been informed about this bug and you haven’t still fixed it.
No wonder that players just quit this game. You don’t care about fair play. You care only about money, how to make players pay more and more. No matter that game is full of bugs and cheaters. Pay your money and don’t ask any question.
P.S. The screenshot is not mine. My ardenta is at 28 and I haven’t used a single attempt, cus I’ve uninstalled this game few months ago.