Ludia Forums

Unlink jurrasic park from fb without deleting my game


#1

Hi i no longer require fb, i want to delete mu fb account without deleting my game progress, has each time i play it isnt saving my progress. Have emailed you through the app but no advice been given.


#2

Hey Savannah_Morris, I’m sorry that you haven’t heard back from our support team yet. However, they’ll need to take a look at your account and assist you through an account transfer process from your Facebook game account. Our team has been getting an influx of tickets lately, but they will try their best to get back to you soon. In the meantime, avoid sending in another email before they respond because it could reset your position in their queue.


#3

Is it possible to link your account through google play?