Ludia Forums


Hi. I have problem. Im trying unmatch some of the characters, which are grey/offline now, but its not working. They are still there. Do you have problem with that too, or is it just me? :sob:thanks :pray:t3:

Hey Lenka_Kozarova, could you please try closing/relaunching the game and see if the profiles are still on your list?

I already did that. More than once, but nothing change :frowning:

Please reach out to our support team at, our team would be happy to take a look at this for you. :slight_smile:

If you could include your support key and a screenshot of your match list in your email as well, it’d really help our team out.


Thank you for your help. :)))

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