Update my butt

I am a vip and my game isnt loading. Everyone else has their game up and running. The update was 12 hours ago and mine still tells me it is doing scheduled maintenance. I seem to be the only one around who is having issues. Its not my phone either. I want my 9.99 a month refunded then cancelled if i cant get the game up and running.
Whats the issue !!!

A post was merged into an existing topic: [Scheduled Maintenance] Jurassic World Alive | April 30, 2019