Ludia Forums

Update problems (Oct 6, 2020)

I updated the game and my whole progress is gone, just like that. Why do I have to restart ALL my convos like I don’t know any of the other matches??

Welcome to the forums, @radchronicles. I’m sorry that this happened! Our support team would be glad to provide assistance on this. Don’t hesitate to send them an email at support+forums@ludia.com with your support key included in the message. Thank you!

I already sent them a message through the app