Ludia Forums

Update problems (Oct 6, 2020)

I updated the game and my whole progress is gone, just like that. Why do I have to restart ALL my convos like I don’t know any of the other matches??

Welcome to the forums, @radchronicles. I’m sorry that this happened! Our support team would be glad to provide assistance on this. Don’t hesitate to send them an email at with your support key included in the message. Thank you!

I already sent them a message through the app