Just talked about this today in another thread and low and behold it happened to me
My son accidentally kicked a toy under our couch and couldn’t reach it. So, i bent down to try and get it. While bending down i dropped my phone and my fingers landed on the screen. I saw an Oviraptor pack open on the screen, but it took a little bit like i probably hit several items quickly and it was deciding which pack to show.
They didn’t even try to reverse it when I reported the issue from my end.
The issue happened to @Cagkan_Coskun as well, he was fully compensated. However I was just blatantly accused of using third party software though I do not, never have, even gave them proof of my device models, app version, and even requested them to tell me why they thought I did. Used no foul language or confronting tone instead just asked them politely, never got a reply back.
Hope you get fairly compensated @Bandeezee, all the best.
Pretty much the same the things I had done afterwards. But I had mainly focused on the “impossibility” of that multi-purchasing at once due to the codes of the game and also showed them how I refused to collect the items as shutting my game down right away after taking a screen shot. Lasty, it had happened while I was trying to open up the game first time, it got frozen for good and I touched on the loading screen in hope to help it open. Then it suddenly crashed and I saw the similar screen on my second attempt.
Maybe these details can help, I’m really sorry to see you had the same issue. It sucks, I know.
Today’s issue was no ads working. I usually do 3 quick PVP battles (load and quit) for the daily mission pack. I use ads for the PVP battles so i don’t spend unnecessary DBs.
Today, no ads worked. I got the message in the screenshot 6 or 7 straight times. One of them was when a jurassic World alive ad (which usually always works). In the end i had to use 15 DB to do my 3 PVP battles