Version 1.2.18 game won't start anymore


Game is stuck at loading screen since last update for me,can’t play anymore;anybody else?


Hey there, Luigi_Iannelli, we’re sorry to hear that you’re having so much trouble connecting to our game. We think that this might be related to one of our recent updates, but in order to take a closer look at your account, we ask you to contact our support team at They will be glad to help you troubleshoot this, and get you back to collecting DNA!


UPDATE:i was able to return playing by uninstalling and installing again,but now i can’t play any match (they always time out) and i also experienced glitch with the touch response in shoot mode