Very poor support within app/game. Waiting 9 hours…

Please help my account JaxScottSax #6102 has changed to JaxScottSax #6103. I have gone from level 10 to level 4 atm and none of my purchases will restore. Please help. Thank you

I’m sorry that happened to your game account, JaxScottSax. Could you please check your in-game Settings menu to see if you’ve been disconnected from your Facebook or Google Play account?