Ludia Forums

Vip abonnement. Order still processing. Item avalible in a few min

Hey hello. I payt for a vip abonnement. In the screen apears your order will be availble in a few min. Iam still waiting. Something wend wrong??

Hey DinoRider83, I’m sorry to hear if you were having a problem with your subscription, our FAQ here might have some info that could help: https://ludia.helpshift.com/a/jurassic-world-alive/?s=subscriptions&f=accessing-subscription-content&p=all

If you’re still having issues, our support team would be happy to assist you as well. Could you contact our team here at support+forums@ludia.com with your support key so they could take a closer look at your account?

Thanks!