I agree with you. I think it’s quite stinky and yet another reason why I am not, and very likely will never be, a VIP member. Unfortunately, things are unlikely to change so long as people are still willing to pay for a lesser product (namely, people continue their subscription even though they only get one trade a day). I hope I’m wrong.
If I had a subscription to Sports Illustrated, and they started sending me only black-and-white issues by accident, and they didn’t send me color ones, but I kept my subscription anyway (however much I complained to customer service), well, it’s not likely that SI is going to fix the issue, since they’re still getting money from me.