Vip not working


#1

I got a new phone and after getting back on game my vip bonuses don’t work so no extra range which is why I subscribed


#2

Hey Brian_Bee_Mitchell, I’m very sorry to hear that you are having an issue with your VIP subscription. Our support team would be glad to take a look at your account.
Could you please contact them at support+forums@ludia.com? It will also be very helpful if you could provide our support team with your Support Key.


#3

I’ve tried several times to send a email but it fails every time