Wait, so Ludia support is actually on these message boards?

Longtime pokemon go player here. I have played since day 1. I also have played JWA on and off since day 1. I was amazed by reading some comments here that a support rep actually frequents these message boards and takes notes of bugs and other suggestions!

Niantic has been devoid of any type of player interaction until very recently. They chose to ignore players and implement some very unpopular changes which I know lost them a lot of players. I was in that group and starting playing JWA with my son the last month.

Kudos to Ludia for actually listening. I was sent a support survey by niantic and they asked about other games I play and what that support was like. I gave Ludia mad props.

must be a satire post